Who We Are
Ascente Yacht Charters
Our website address is: https://ascenteyachtcharters.com
Information We Collect
We collect personal information only as necessary to provide our services and operate our website.
Information You Provide Voluntarily
You may provide personal information when you:
- Submit a contact form
- Make a charter inquiry or booking request
- Communicate with us by email or phone
- Subscribe to updates or marketing communications
This information may include:
- Name
- Email address
- Phone number
- Travel preferences or inquiry details
- Any other information you choose to provide
Contact Forms & Booking Inquiries
When you submit a contact or booking inquiry form, the information you provide is used solely to respond to your request, communicate with you about our services, and, where applicable, facilitate charter planning.
We do not use contact form submissions for unsolicited marketing unless you have explicitly opted in.
Form submissions may be retained for customer service purposes but are not sold or shared with third parties for marketing purposes.
If you choose to receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies & Website Usage Data
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with the site.
Cookies may be used to:
- Remember user preferences
- Enable basic website functionality
- Collect anonymous analytics data
You may disable cookies through your browser settings; however, some site features may not function as intended.
Analytics
Ascente Yacht Charters may use analytics tools (such as Google Analytics or similar services) to collect non-identifying, aggregated data about website usage, including:
- Pages visited
- Time spent on pages
- Browser and device types
- General geographic location (city/region level)
This data helps us improve website performance and user experience. Analytics providers may use cookies and tracking technologies subject to their own privacy policies.
We do not use analytics to identify individual users.
Embedded Content From Other Websites
Pages on this website may include embedded content (such as videos, maps, or images). Embedded content behaves in the same way as if you visited the third-party website directly.
These third-party websites may collect data about you, use cookies, and monitor your interaction with embedded content in accordance with their own privacy policies.
How We Use Your Information
We use personal information to:
- Respond to inquiries and booking requests
- Provide and improve our services
- Communicate with you about your charter experience
- Maintain internal records
- Comply with legal and regulatory obligations
We collect only the information necessary for these purposes and use it in a reasonable and transparent manner.
Disclosure of Personal Information
We do not sell, rent, or trade personal information.
Personal information may be shared only when necessary:
- With trusted service providers who assist us in operating our website or services (e.g., hosting, email, analytics), under confidentiality obligations
- When required by law or legal process
- To protect the rights, safety, or property of Ascente Yacht Charters or others
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Booking inquiries and correspondence may be retained for administrative, legal, or customer service purposes.
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
While no system is completely secure, we strive to protect your information using industry-appropriate practices.
Data Breach Procedures
In the event of a data breach involving personal information, Ascente Yacht Charters will take appropriate steps to mitigate harm and will notify affected individuals and regulatory authorities where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or wish to make a privacy-related request, please contact:
Ascente Yacht Charters
Email: info@ascenteyachtcharters.com